IMPORTANT – PLEASE READ CAREFULLY: THIS PRIVACY POLICY DESCRIBES HOW PIQUE TECHNOLOGIES, INC. ("PIQUE", "WE", "US", OR "OUR") COLLECTS, USES, AND DISCLOSES YOUR INFORMATION WHEN YOU USE OUR SERVICES. PLEASE READ THIS PRIVACY POLICY CAREFULLY.
1. INFORMATION WE COLLECT
We collect the following categories of information:
1.1 Information You Provide
Information that you voluntarily provide when using our services, including:
- Contact information (such as name, email address, phone number)
- Account and profile information
- Content you create, upload, or share when using our services
- Communications with us
- Payment information when you purchase our services
- Feedback and survey responses
1.2 Information Automatically Collected
Information that is automatically collected when you interact with our services:
- Usage data, including how you use our services
- Device information (device type, operating system, browser type)
- Log data and analytics information
- Location information
- Cookies and similar tracking technologies
1.3 Calendar Integration and Access
When you grant our application access to your calendar (such as Google Calendar):
- We access calendar event data in read-only mode
- We collect information like event titles, descriptions, attendees, dates, times, and locations
- We use this information solely to provide scheduling and meeting-related features
- We do not modify, delete, or create calendar events without your explicit action
- We do not share your calendar data with third parties for marketing purposes
- We retain calendar data only as long as needed to provide our services
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
2.1 Providing and Improving Our Services
- To deliver the services you request
- To operate, maintain, and improve our services
- To develop new products and features
- To personalize your experience
- To respond to your requests and communications
2.2 Analytics and Research
- To understand how users interact with our services
- To analyze trends and usage patterns
- To evaluate the effectiveness of our services
- To improve performance and user experience
- To develop and test new features
2.3 Communication
- To communicate with you about our services
- To provide updates, security alerts, and support messages
- To provide marketing communications (subject to your preferences)
- To respond to your inquiries
2.4 Calendar Integration Features
- To display your upcoming meetings and events
- To provide context and preparation for your meetings
- To suggest meeting notes and summaries based on calendar events
- To help you manage your schedule effectively
- To integrate relevant information with meetings and events
3. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
3.1 With Service Providers
We may share limited data with trusted service providers (such as infrastructure vendors) who help us operate, provide, improve, and market our services.
3.2 For Legal Reasons
We may share information if we believe it's necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Enforce our terms of service
- Protect our rights, privacy, safety, or property
- Detect, prevent, or address fraud and other illegal activity
3.3 With Your Consent
We may share information with third parties when you give us your consent to do so.
4. DATA RETENTION
4.1 Retention Period
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
4.2 Product Data
Our services are not intended to serve as a system of record. You are solely responsible for exporting or preserving any content you wish to retain. While we will make reasonable efforts to maintain access to data during the use of our services, we do not guarantee continued access to any data submitted or generated while using our services.
5. ARTIFICIAL INTELLIGENCE (AI) FEATURES
5.1 AI Functionality
Certain features of our services are powered by artificial intelligence ("AI"). These AI-enabled features may generate content such as transcripts, summaries, mind maps, classifications, or suggested tags based on user input. These features are intended to assist with productivity, organization, and knowledge management.
5.2 Third-Party AI Services
We may use third-party AI service providers under contract to power these capabilities. Any data processed by these services is used solely to enable the AI features and improve their performance and is handled in accordance with industry-standard privacy and security practices.
5.3 AI Outputs
You acknowledge and agree that by using our services, you may interact with AI-generated outputs and that the accuracy, reliability, and completeness of such outputs cannot be guaranteed. AI features are experimental and may produce unexpected or incomplete results. You should not rely solely on AI-generated outputs for any critical, legal, or compliance-related purposes.
6. RECORDING, TRANSCRIPTION, AND NOTE-TAKING
6.1 Recording Features
Our services include recording, transcription, and note-taking capabilities. You are solely responsible for obtaining any necessary consents before using such features, in compliance with all applicable laws.
6.2 Consent Requirements
Before recording any conversation, meeting, or interaction involving other participants, you must ensure all participants have been notified and have consented to being recorded, as required by applicable laws and regulations.
7. USER-GENERATED CONTENT
7.1 Access to Content
We respect your privacy and will not access or review your user-generated content unless:
- You have shared it with us directly
- It is reasonably necessary to investigate a reported technical issue
- It is needed to evaluate the performance of a specific product feature
7.2 Content Protection
We will not sell your data or share your content with third parties for marketing purposes.
8. THIRD-PARTY INTEGRATIONS
8.1 Google Services Access
When you connect our application to Google services (such as Google Calendar):
- We request only the minimum permissions needed to provide our functionality
- We access calendar data in read-only mode unless you explicitly request modifications
- We follow Google's API Services User Data Policy
- You can revoke access at any time through your Google Account settings
- We do not use Google Workspace data (including Calendar data) to train, develop, or improve any generalized/non-personalized AI or machine learning models
- Any Google user data accessed through Google Workspace APIs is only used to provide the requested service to you personally and is never transferred to third parties for generalized AI model training
- We explicitly affirm that Google Workspace APIs are not used for developing, improving, or training generalized/non-personalized AI and/or ML models
8.2 Other Third-Party Services
Our services may integrate with other third-party services at your request. When you enable these integrations:
- We access only the information necessary to provide the requested functionality
- Our use of information received from these services is governed by this Privacy Policy
- The third party's use of information remains subject to their privacy policies
9. DATA SECURITY
We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
10. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of certain uses and disclosures of your personal information
- The right to withdraw consent where processing is based on consent
To exercise your rights, please contact us at the information provided in the "Contact Us" section.
11. INTERNATIONAL DATA TRANSFERS
We may process and store your information in the United States and other countries, which may have different data protection laws than those in your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and, where appropriate, by email or other means. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@pique.so